Before discovering Capsule CRM, agricultural building specialists Fowler and Gilbert relied on manual methods to manage their sales process. Now Capsule CRM has transformed the way they work.
Lack of organisation cost James E. hatch significantly until VK Business Consulting helped them move to a custom Capsule CRM solution. With the new CRM in place, James E. Hatch transformed how they managed their sales pipeline. “It’s a game-changer,” says Fraser. “Now, everything is at our fingertips—quotes, emails, and even customer call notes. It’s all there, instantly accessible.”
VK Business Consulting started working with Eleanor Piredda and Tamsin Parker from Parker Piredda Ltd in 2023. They had recently merged their businesses and needed a CRM to track the end-to-end customer journey. Here is their experience.
Learn how setting up a new Capsule CRM system helped Caroline Brunt of My Mortgage Wizards create calm in her office and improve staff morale.
Laura Beckett of Quietly Loud was part of my Customer Journey and CRM course in November 2022. Getting to know her clients, and figuring out how they want to come across to potential customers is key to Laura’s approach and here’s how a CRM helps her do just that.
