Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Capsule CRM Specialist

Helping Businesses Track Clients, Meet Deadlines, and Boost Sales Conversions

WHY CHOOSE VK BUSINESS CONSULTING

Here’s what our clients told us they struggled with before working together:

Inefficient Processes – valuable time wasted with disjointed workflows and manual tracking systems that created confusion and duplicated work

Revenue Leakage – Missed follow-ups and forgotten deadlines resulted in lost opportunities worth £5,000-£50,000 monthly

Team Disconnection – Siloed teams and inconsistent working methods created poor visibility across the business, hampering customer experience

Overwhelming Stress – Inadequate tracking systems left clients constantly worried about missing important tasks as their workload increased

Growth Limitations – Manual systems, such as spreadsheets and sticky notes, that functioned at a smaller scale became completely unsustainable as businesses expanded

Our solutions directly address these challenges, creating streamlined systems that unlock your business potential.

Read on to hear how we have helped one client address these challenges.

SUCCESS STORY: JAMES E. HATCH

From Lost Leads to Growth Opportunity

James E. Hatch, a third-generation family business specialising in timber coatings, was facing the classic growth challenge – their manual tracking systems couldn’t keep pace with their expanding sales pipeline.

The Challenge They Faced: 

  • Time Management Issues: Quotes were sent without proper follow-up
  • Disjointed Tracking: No system to monitor where leads were in the sales process
  • Revenue Leakage: £5,000-£10,000 in potential orders lost each month
  • Growing Stress: Hours wasted searching through emails and spreadsheets

The Tailored Solution: 

After trying several off-the-shelf CRMs that couldn’t adapt to their unique needs, VK Business Consulting implemented Capsule CRM which provided them a custom solution featuring:

  • Custom workflows mirroring their specific sales pipeline
  • Centralised quote management with version tracking
  • Comprehensive communication and sample tracking

The Transformation: 

“It’s a game-changer,” says Fraser, Sales Director. “What used to take hours now takes minutes.”

Instant Access: All customer information available at their fingertips

Stress Reduction: Eliminated the anxiety of lost information

Measurable Growth: Converting 4-5 additional orders monthly (£900-£3,000 each)

Streamlined Operations: Administrative tasks dramatically reduced

Ready to stop leaving money on the table like James E. Hatch once did?